SalesTech Solutions, Inc. specializes in three distinct services: ACT!
Software, Technology Support, Business Continutiy Services. All three support services focus on
increasing revenue or protecting revenue streams.
SalesTech Solutions, Inc. (STS) is a consulting firm specializing in Customer
Relationship Management (CRM) services. In addition to understanding the Information Technology field, our consultants have
"real life" industry experience in various fields (i.e. sales, marketing, banking, construction and medical). We
believe our combined professional backgrounds and our use of CRM software in those industries allows us to easily
relate to our clients needs and desires.
We are
knowledgeable in and offer for implementation a broad range of CRM software (ACT!, GoldMine, SalesLogix, Etc.) and
add on (Address Grabber, CardScan, Mapping) products. By using off the shelf software and customizing it according
to client specifications, we are able to offer custom databases at relatively low costs and within shorter time
frames. During our initial consultation with your firm, we will help you decide which software will best suit your
business needs. And, because SalesTech Solutions, Inc. is a full-service consulting firm, we can assist you
throughout the entire problem-solving process.
Our consultants are
either vendor certified (i.e. ACC / GMT) or complete a rigorous internal training program with a certified member
of our organization. Each member of our organization is responsible for continually monitoring all aspects of at
least one CRM product. In addition, we are constantly researching the marketplace for new software and product
add-ons that could benefit our clients. This knowledge is consistently passed along to all STS consultants to
ensure the highest quality consulting at each client site.
SalesTech Solutions offers full-service CRM
consulting. We help our clients avoid common pitfalls by approaching each project in an organized and
systematic manner. Our initial meeting begins with a "Needs
Analysis" discussion designed to uncover current issues as well as potential issues that need to be
addressed. Our services always encompass the full series of actions required to reach successful project
completion.
CRM Services
| Hardware Configuration |
| Software Configuration (ACT!, GoldMine,
SalesLogix, etc.) and Installation |
| Database and Report
Customization |
| Data Conversion/Import |
| Fax, Letter, and E-mail
Templates |
| Remote Access Synchronization (ACT! for
Web) |
| Third Party Software/Hardware
Integration |
| Custom Training |
| Phone Support |
| Software Maintenance Updates and Version
Upgrades |
What sets us apart from the
competition?
We focus our expertise and energies on the CRM products we support. We are the best support group for your
contact management solution because of the focus on the software we support. In addition, we offer implementation
into multiple CRM products within the Windows and
Lotus Notes environments. We understand the strengths and weaknesses inherent to these environments and can compare
the features of different CRM products available in each environment. Rather than trying to provide the same
solution for every client, we help design and implement a software solution that reflects the business objectives
of your company.
Other Software Services
| Custom Training |
| Template Customization |
| Software Installation and
Configuration |
Custom Applications
STS consultants also have extensive experience in custom applications. If your firm has a custom database that
is no longer supported by the designer, we may be able to provide assistance with your immediate problems.
SalesTech Solutions implements CRM software in both Windows
and Lotus Notes environments. Contact us and we will be happy to discuss the options available for your
organization.
|